FAQ

The A.R.M.M. provides a patient with comfort and confidence when walking and performing ambulation training. The A.R.M.M. device can also be used as a portable transfer device.

No, if the client needs more support from the healthcare provider due to post-surgery or weight-bearing status, only one side of the A.R.M.M. can be detached and the healthcare professional can have closer contact with the patient.

The A.R.M.M. provides support and postural corrections for pts as the guard rails aid sufficiently in fear of falling. The A.R.R.M. device helps promote independence.

The A.R.M.M. has extendable legs on the bottom to provide a stable rail for the patient. It can also mildly swing out to the sides for more room for the healthcare professional. The A.R.R.M. device is able to detach to the rollator walker creating more space for the patient to complete their daily exercises.

Some clients fall because they become dizzy during ambulation. The rails of the A.R.M.M. provide extra support for the client and helps the proprioception of client to promote proper posture.

Please send us an email on info@bisep.org explaining what damage the device has and please provide pictures. We will fully replace the device for any damage during shipping

Yes! We will send an email with tracking information once it ships. If you have any further questions please email sales @bisep.org

We use multiple carriers for shipment including (Canada Post, FedEx, UPS, USPS, other private carriers).

You can order single device piece parts by emailing info@bisep.org

Yes, the A.R.M.M. device has a 1-year product warranty on all parts.

We understand that you may have concerns about using your credit card to make online purchases. Although we cannot fully guarantee security, at BISEP, we secure your information via Verisign, Inc., a leading provider of Internet trust services. We take our customer’s privacy and personal information very seriously.

Yes we do! If you recommend our device to someone else and they complete a purchase, have them fill out our referral box on our purchase page. To thank you for your referral, we will then send you an Amazon gift card.

Splitit button on our Products page. This will allow you to make smaller monthly payments over a term for the device, rather than paying for it fully upfront so it is more cost-effective.

At this time we do not but BISEP is working to be able to offer reimbursement for the ARMM device in Medicare, Medicaid in the USA and The Assistive Device Program (ADP) in Canada as well as other provincial equivalent reimbursement programs.

Our device is compatible with the leading wheelchair and walker brands but just to ensure it is compatible with your assistive device, please check our Device Compatibility form on Buy Now our Page.